Effective Date 07/28/2025

Lattes & Littles LLC (“Lattes & Littles,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our guests, customers, and website users. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information.

By visiting our facility, using our website, booking services, or signing required waivers, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information in the following categories:

1.1 Personal Information Provided by You

This includes:

Parent/guardian name
Contact information (phone number, email address)
Minor child(ren)’s names and ages
Emergency contact information
Signatures on waivers or agreements
Information submitted when making reservations, event bookings, or purchases
Allergy or health-related details voluntarily shared

1.2 Payment Information

If you make purchases or reservations, your payment information is processed securely by third-party payment processors.

We do not store or have access to complete credit card numbers.

1.3 Website & Digital Information

If you use our website or online booking systems, we may collect:

IP addresses
Browser type
Device information
Cookies and usage analytics

This helps improve our website experience and services.

1.4 Photography and Media

With your consent (or unless you opt out in writing at check-in), we may collect:

Photographs or videos taken during visits, events, or play sessions
Images used for marketing, social media, or promotional materials

Opt-out options are detailed in our Media Policy.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Maintain safety and emergency contact needs
Process reservations, memberships, and event bookings
Communicate with you about services or updates
Improve our facility, website, and customer experience
Enforce facility rules and verify required waivers
Meet legal, tax, and insurance obligations
Share promotional content, if you choose to receive it

We do not sell or rent your personal information.

3. SHARING OF INFORMATION

We may share information only with the following:

3.1 Service Providers

Trusted partners who assist in:

Payment processing
Email communications
Reservation systems
Website hosting

These parties may only use your data as necessary to perform their services.

3.2 Legal or Safety Requirements

We may disclose information if required to:

Comply with laws or legal processes
Protect the rights, safety, or property of guests or staff
Respond to insurance or incident reports

3.3 Event Vendors (Optional)

If you book a party or special event that includes outside vendors (face painters, photographers, instructors), information may be shared with your consent.

4. DATA SECURITY

We use reasonable administrative, physical, and technological safeguards to protect your information, including:

Secure storage of signed waivers
Encrypted digital systems
Staff training on confidentiality

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. CHILDREN’S PRIVACY

We only collect children’s information that is necessary for:

Safety
Emergency contact
Participation in play, classes, or events
Waiver compliance

We do not market to children or collect unnecessary data from them.

Parents or guardians may request review or deletion of their child’s information at any time.

6. YOUR RIGHTS

You have the right to:

Request access to the information we hold
Request correction of inaccurate information
Request deletion where legally permitted
Opt out of photos or marketing communications
Withdraw consent for optional data uses

Submit requests to:

lattesandlittles.syl@gmail.com

7. RETENTION OF INFORMATION

We keep your information only as long as necessary to:

Provide services
Meet legal and insurance requirements
Maintain valid waivers while your child participates

After this period, information is securely deleted.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy occasionally. The “Effective Date” will be revised when changes occur. Continued use of our services signifies acceptance of the updated terms.

9. CONTACT US

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Lattes & Littles LLC

7565 Sylvania Avenue, Sylvania OH

+1 419-517-5090

Lattesandlittles.com

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Explore, Learn & Play ("Company", "we", "us", or "our"), concerning your access to and use of our website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). We are registered in Louisiana, United States. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete;

2. You will maintain the accuracy of such information and promptly update such registration information as necessary;

3. You have the legal capacity and you agree to comply with these Terms of Use;

4. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;

5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;

6. You will not use the Site for any illegal or unauthorized purpose; and

7. Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

Visa

Mastercard

American Express

Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

Cancellation/Refund Policy

1.Open Play: All sales are final and no refunds will be issued.

Party Bookings:

A $100 non-refundable deposit is required to secure the booking.

Cancellations made before 30 days of the event will forfeit the deposit.

Cancellations made within 30 days of the event will be charged the full cost of the party.

Rescheduling within 7 days of the party is not permitted, except in emergencies.

Parties rescheduled more than 7 days before the event are subject to availability.

3.Late Exits: Hosts must vacate the premises after the party ends. Late departures will incur a fee of $50 for additional 30 mins.

6. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. Prohibited activities include, but are not limited to:

1.Systematically retrieving data from the Site to create a database or directory without written permission.

2.Using the Site for illegal or unauthorized purposes.

3.Harassing or threatening employees, users, or others.

4.Uploading or transmitting viruses, malware, or any other harmful material.

5.Attempting to bypass security measures or gain unauthorized access to restricted areas.

6.Engaging in spamming, phishing, or other fraudulent activities.

7. PRIVACY POLICY

We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.

8. TERM AND TERMINATION

We reserve the right to terminate your access to the Site for any reason, including breach of these Terms of Use. Upon termination, your rights to use the Site will immediately cease. You are prohibited from creating a new account under your name or any alias without explicit permission.

9. LIMITATIONS OF LIABILITY

In no event will we, or our directors, employees, or agents, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.

10. GOVERNING LAW

These Terms are governed by the laws of Louisiana, United States. Any disputes arising from or relating to these Terms or the use of the Site will be resolved exclusively in the courts located in Louisiana.

11. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time and for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

12. CONTACT US

For questions about these Terms, please contact us at: info@sagee.com